Contact us

Contact Us - Mybackupora Shop

We're Here to Help - Reach Out Anytime

Get in Touch

At Mybackupora Shop, we value your inquiries and feedback. Whether you have questions about our products, need assistance with an order, or have suggestions for improvement, our dedicated customer service team is ready to assist you. Please use any of the contact methods below to reach us.

Contact Information

📧 Email

Support Email: support@mybackupora.store

We respond to all emails within 24-48 business hours.

📞 Phone

Customer Service: +49 155 1126 7505

Available Monday - Friday, 9:00 AM - 5:00 PM CET

📍 Business Address

Mybackupora Shop

Höhner Straße 194b

Fehl-Ritzhausen 56472

Germany

Response Time: We aim to respond to all inquiries within 24-48 business hours. For urgent matters, please call us directly at the phone number provided above.

How We Can Help

•Product Inquiries: Questions about our combi-boiler products and specifications

•Order Assistance: Help with placing orders or tracking existing orders

•Technical Support: Guidance on product installation and troubleshooting

•Returns & Refunds: Assistance with return requests and refund processes

•Shipping Information: Details about delivery times and shipping options

•Account Issues: Help with account-related questions and concerns

•General Feedback: We welcome suggestions and comments to improve our service

Contact Form

(Note: This is a placeholder for an interactive contact form. In a live website, this would be a functional form that sends messages to your support email.)

Business Hours

•Monday - Friday: 9:00 AM - 5:00 PM CET

•Saturday - Sunday: Closed

We may have extended hours during peak seasons. Please check back for updates.

Additional Support

In addition to direct contact, we encourage you to explore our FAQ section for answers to common questions and our comprehensive policy pages for information about shipping, returns, privacy, and more. These resources may provide quick answers to your inquiries.